Returns and Refunds

If you are not satisfied with your product in any way, we offer free refunds when you return your items. You must return your items within 7 days.

How to return an order

1. Obtain return authorization code: Email us at to obtain a return authorization code and request a return label.

2. Pack your order: For all returns and exchanges, include all original packaging and accompanying materials. Place all items inside of an envelope or packaging bag.

3. Shipment: Ship the package at the appropriate carrier facility. If you decide to use a different shipping method you can ship it back by any carrier. Please request a return receipt for confirmation that your shipment has reached Egyptian Jeweler.

Refund process

After we receive the returned order, we will inspect and verify the condition of the item. Returns can take several business days to process upon receipt of the item. Refunds will be issued by bank transfer, or by the method of payment used in the original purchase. International bank wire purchases will be refunded in USD according to the exchange rate at time of purchase.